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My Little Owl | Bandana Dribble Bibs | Funky Handmade Dribble Bibs For Boys and Girls
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FAQ'S

Frequently Asked Questions

If you have any questions about our products or ordering from our website, you should find the answer here. If you can’t see the information you are looking for, please contact us using the contact form on each page. For more details on how our bibs are made, please click here.

 

When will I receive my bibs?

PLEASE READ: orders placed from Tuesday 14th June may not be dispatched until the week beginning Monday 20th June as we are taking a short break. Apologies for any inconvenience caused.

We pride ourselves on our quick delivery times and aim to dispatch your bibs within 3 working days. All orders are sent by Royal Mail 1st Class, so in the majority of cases bibs are received within 4 or 5 working days. As our bibs are made to order, during exceptionally busy periods there may be a slight delay dispatching your order - if this is the case, we will try to inform you.

You should contact us if you have not received your order within 5 working days. My Little Owl cannot be held responsible for lost parcels due to an incorrect or incomplete shipping address, so please check these details carefully when placing your order.

 

Do you post items internationally?

Yes, we love sending our bibs all around the world! Please see the delivery information page for our shipping rates or contact us if you need further information.

 

How do I know if the bib photo is accurate?

In order to represent the fabric colours accurately, all of our bibs are photographed in natural light and are never digitally enhanced. As we cut more than one bib from the same piece of fabric, the pattern placement on your bibs may differ slightly from the photograph. Please rest assured that we only ever choose fabrics where this will not compromise the overall appearance of the bib.

 

What is your returns policy?

If you are not entirely happy with your bibs for any reason (even if you just change your mind), we will exchange or refund your purchase, providing that the bibs are received back in the same condition and in their original packaging within 14 days. Unfortunately we are only able to cover the cost of return postage if there is a fault with your bib or if it is not as described. Please contact us to arrange any returns prior to sending.

 

How do I wash my bibs?

In order to keep your Little Owl Bibs looking like new, wash after wash, we recommend washing them at 30༠C with similar colours. Line drying is preferable, but most of our bibs can be also be tumble dried on a low heat, providing they are removed from the drier promptly. Iron from the front on a medium setting, avoiding the plastic resin poppers. Do not use a steam iron.

 

What size are your bibs?

Our standard bibs measure approximately 43/44cm in width and 22cm in length (some variation is inevitable with any handmade item). Each bib has two sets of poppers which give three different size settings between them - these are approximately 37cm, 34½cm and 32cm. If measuring your child’s neck, please bear in mind that you will need to allow some extra space for a comfortable fit. Most people also prefer to turn the top of the bib over (as shown in our pictures) which tends to look better and makes for a snugger fit.

 

Do you do bespoke sizing?

We certainly do! We commonly get requests for both larger and smaller sizes. Please contact us with your particular requirements and we will do our best to help. In many cases, there is no extra charge for childrens bespoke sizing. We can also make larger sizes for adults with special needs (this may involve additional cost if much larger amounts of fabric are required).